Passengers’ Satisfaction among the Private Bus Transport Services in Mayiladuthurai

Abstract

Aim: In the present study analyze the passengers’ satisfaction with private bus services in Mayiladuthurai.

Objectives: To determine the level of passenger satisfaction with private bus transportation operations in the research area. Analysis: This study analyses the various dimensions of passenger satisfaction with private's bus services. Sampling: The researcher is exploring a random model as a result.

Finding: It highlights the perception level of satisfaction of private bus passengers and the need for various improvements. Summary: According to the report, private bus passengers are satisfied with both statutory safety levels incurred. So, various strategies should be developed to overcome the level of discontent in the particular location are presented. As a consequence, passengers' satisfaction with private bus services  in Mayiladuthurai the researched region should be improved study.